1. General Use of the Website

By using this website, you confirm that you are either:

• At least 18 years of age, or
• Accessing the site under the supervision of a parent or legal guardian

You agree to use the website only for lawful purposes and in a way that does not violate the rights or restrict the use of the site by others.

Thangam Steels reserves the right to restrict, suspend, or terminate access to the website (or specific features) without prior notice or liability.

2. Product Listings, Pricing & Availability

All products listed (including steel bars, sheets, rods, and related items) are subject to availability and may be modified or discontinued without prior notice.

We strive for accuracy in product descriptions, specifications, and images. However, occasional errors may occur. We reserve the right to correct such errors, cancel affected orders, and issue refunds where necessary.

Prices are displayed in Indian Rupees (INR ₹) unless stated otherwise. Pricing may change at any time due to market fluctuations, raw material costs, or company policy.

For bulk or wholesale orders, minimum quantities apply, and specific pricing will be communicated directly to the buyer.

3. Payments

All orders must be paid in full at the time of purchase unless an alternate agreement has been arranged (e.g., for verified B2B clients).

We accept major credit/debit cards, UPI, net banking, and other secure digital payment methods via verified payment gateways.

Thangam Steels does not store any payment information. All transactions are processed through secure third-party providers.

In case of payment errors, duplicate charges, or unauthorized transactions, please contact our support team immediately.

4. Shipping & Delivery

We offer domestic shipping and coordinate logistics through trusted courier and freight partners.

Estimated delivery times vary based on location, order size, and product type, and will be communicated at checkout or during order confirmation.

Tracking details will be shared via email, SMS, or WhatsApp upon dispatch.

Any delays caused by third-party logistics providers or unforeseen events (e.g., strikes, natural calamities) are beyond our direct control, though we will assist in resolution wherever possible.

5. User Conduct & Responsibilities

By using the website, you agree not to:

• Post or transmit unlawful, abusive, misleading, or harmful content
• Attempt unauthorized access to backend systems or customer data
• Use any part of the site or its contents for commercial use without written permission
• Engage in activities that compromise the performance, security, or integrity of the site

Violations may result in suspension or permanent ban from the platform.

6. Intellectual Property

All content on this website—including logos, designs, images, text, and product specifications—is the intellectual property of Thangam Steels.

You may not reuse, reproduce, or distribute any part of the site without express written consent.

7. Modifications to Terms

Thangam Steels reserves the right to update, revise, or modify these Terms & Conditions at any time.

Changes will be reflected on this page with a revised date. Continued use of the site after such updates constitutes your acceptance of the new terms.

We recommend reviewing this page periodically.

8. Limitation of Liability

Under no circumstances shall Thangam Steels, its directors, employees, or affiliates be liable for:

• Any direct or indirect damages arising from use or inability to use the website
• Product delays or inaccuracies in content
• Service disruptions or delivery failures due to third-party actions

Your use of this website is at your own risk.

9. Governing Law

These terms are governed by the laws of India, with jurisdiction under the courts of Dindigul, Tamil Nadu.

Any disputes will be resolved accordingly.

10. Contact Us

For questions, concerns, or assistance, you can reach us via: