Order Processing Time

Once your order is confirmed and payment is received (or as per agreed credit terms for verified B2B clients), we initiate processing within 3 to 7 business days. This includes material handling, quality checks, packing, and coordination with logistics partners.

Orders placed on weekends or public holidays will be processed on the next business day.

Custom-cut, fabricated, or large-volume orders may require additional preparation time; our team will notify you accordingly.

Shipping Destinations & Delivery Timelines

We currently serve domestic destinations across India through trusted courier and freight providers. For export inquiries, please contact our team directly.

Domestic Shipping (India):

• Metro Cities: 5–10 business days after dispatch
• Non-Metro / Industrial / Rural Areas: 7–14 business days after dispatch

⏳ Note: Delivery timelines are estimates and may vary due to third-party logistics, regional conditions, or transport regulations.

Shipping Charges

Shipping costs depend on:

• Destination
• Total weight and volume of the order (steel materials are heavy and bulky)
• Shipping method (courier, freight, full truckload, etc.)

All shipping charges will be transparently communicated during quotation or checkout.

🚚 Special Freight Terms: For large orders, we can coordinate FOB, CIF, or custom logistics upon request.

Tracking Your Order

Upon dispatch, we will provide:

• A tracking number or consignment note via email, SMS, or WhatsApp
• Updates on shipping status through our support team
• Assistance with direct freight tracking if applicable

Please allow 24–48 hours for tracking to activate after dispatch.

Delays & Exceptions

While we work hard to ensure timely delivery, delays can occur due to:

• Weather disruptions or natural disasters
• Regional transport restrictions
• Public holidays, strikes, or industrial shutdowns
• Third-party carrier issues

In such cases, our team will proactively update you with revised estimates.

Wholesale & Bulk Shipping

For B2B clients and bulk buyers, we offer:

• Customized shipping and delivery coordination
• Assistance with export documentation (if applicable)
• Flexible logistics discussions (FOB/CIF terms, third-party pickup, etc.)

Please contact our team for tailored solutions.

Need Help With Your Shipment?

Our support team is here to assist with any shipping queries:

Thank you for choosing Thangam Steels. We appreciate your trust and are committed to delivering a smooth and reliable shipping experience.