At Thangam Steels, your privacy is of utmost importance. We are dedicated to safeguarding the personal information you share and ensuring it is handled with the highest standards of security, transparency, and compliance—aligned with the Indian IT Act and internationally recognized data protection frameworks such as the GDPR.

This Privacy Policy outlines what information we collect, how we use it, how we protect it, and your rights when interacting with our website, products, and services.

Information We Collect

When you browse our site, request a quotation, place an order, contact us for B2B partnerships, or subscribe to updates, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Details (processed via secure third-party gateways)
• Order History & Purchase Preferences
• Company/Business Information (for B2B clients)
• Device & Browser Information
• Cookies and Tracking Data (for analytics and performance)

We collect only what is necessary to provide you with a seamless experience related to our steel products and services.

Why We Collect Your Information

Your data is collected and used solely for legitimate business purposes, including:

• Processing orders and managing deliveries
• Communicating quotations, invoices, and shipment updates
• Providing customer service and B2B account support
• Managing your account or purchase preferences
• Sending optional promotional updates (only if you opt in)
• Analyzing website performance and user behavior (aggregated/anonymized)
• Enhancing our product offerings and online platform

How Your Information is Protected

We implement strong security measures to ensure your data remains safe and confidential:

• SSL Encryption: All interactions with our website are secured using SSL technology.
• Payment Security: Payments are processed through PCI-compliant third-party providers. We do not store your payment data.
• Server Protection: Our servers are protected with firewalls, access restrictions, and periodic security reviews.
• Controlled Access: Only authorized personnel handle sensitive data under strict internal protocols.

Your Rights & Choices

You have full control over your personal data. At any time, you can:

• Request access to the information we hold about you
• Ask for updates or corrections to your information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications
• Report concerns about data usage or privacy

To exercise your rights, contact us using the details below. We aim to respond within 30 days.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact our Data Protection Officer:

We take your privacy concerns seriously and will investigate any complaints received. If you are unsatisfied with our response, you have the right to contact your local data protection authority.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new "Last Revised" date.

Last Revised: July 3, 2025

Thank you for trusting Thangam Steels. We are committed to protecting your privacy and providing a secure online experience.

© 2025 Thangam Steels. All rights reserved.